Sutherland is hiring New Campus Associates for FY 2026 across multiple locations. This role focuses on delivering customer support through calls, chat, and email while ensuring high customer satisfaction and productivity. Ideal for fresh graduates from any stream looking to start their career in a corporate environment.
Verified from Sutherland official careers page.
Job Snapshot
Key Responsibilities
- Handle customer queries via calls, email, chat, or social media
- Provide timely and effective resolutions to customer issues
- Achieve customer satisfaction and productivity targets
- Follow data security and confidentiality policies
- Attend training and coaching sessions
- Maintain schedule adherence and performance metrics
Required Skills
- Excellent verbal and written communication skills
- Basic analytical and problem-solving ability
- Typing and computer skills
- Flexibility to work in shifts (including night shifts)
- Good interpersonal skills and teamwork
Eligibility Checklist Before You Apply
- You meet the stated eligibility: Any UG / PG – 2026 Passout
- You have checked location and work type expectations.
- You have verified the official application link opens correctly.
- You are ready with updated resume, marksheets, and ID proof.
- You noted deadline and saved confirmation after applying.
Preparation Tips for Better Shortlisting
- Read the complete eligibility criteria for New Campus Associate (FY 2026) before applying.
- Keep an updated resume in PDF format with role-relevant keywords.
- Apply early on the official portal to avoid last-day technical issues.
- Prepare 2-3 project explanations you can discuss in screening rounds.
- Never pay money to any third party for interview calls or job confirmation.
Important Notes
⚠️ Candidates must stay within 25 km of office location and be flexible for rotational shifts including night shifts.
Who Should Apply
- Candidates who match this eligibility: Any UG / PG – 2026 Passout.
- Applicants comfortable with Chennai, Mumbai, Hyderabad, Cochin, Bhopal and Full Time.
- People who can complete the application carefully on the official portal with valid documents.
Who Should Skip
- Anyone not matching the required qualification or graduation year criteria.
- Candidates unwilling to relocate or follow the work schedule mentioned by the employer.
- Applicants planning to use unofficial agents or paid referral promises.
Selection Process (Typical Flow)
- Application review and profile shortlisting.
- Online assessment, technical task, or aptitude round (varies by employer).
- Technical/functional interview and final HR discussion.
- Offer release directly by the employer for selected candidates.
How to Apply Safely
Use only the official application link below. Do not share sensitive documents outside the employer portal. If any person asks for payment for selection, treat it as a scam and report immediately.